Netiquette

Netiquette is a set of rules for behaving properly online. Something about cyberspace makes people forget that they are interacting with other real people. The following bullet points cover some basics to communicating online:

• Be sensitive to the fact that there will be cultural and linguistic backgrounds, as well as different political and religious beliefs, plus just differences in general.
• Use good taste when composing your responses. Swearing and profanity should be avoided. Also consider that slang can be misunderstood or misinterpreted.
• Don’t use all capital letters when composing your responses as this is considered “shouting” on the internet and is regarded as impolite or aggressive. It can also be stressful on the eye when trying to read your message.
• Be respectful of others’ views and opinions. Avoid publicly attacking or insulting anyone as this can cause hurt feelings and puts people on the defensive. 
• Strive to be kind, courteous, generous, and curious. These attitudes open the conversation, rather than shutting it down.
• When using acronyms, spell out its meaning first, then put the acronym in parentheses afterward. For example: Frequently Asked Questions (FAQs). After that you can use the acronym freely throughout your message.
• Use good grammar and spelling, and avoid using text messaging shortcuts.