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Proctorio

Some instructors teaching online classes might use a remote proctoring service called Proctorio. When taking a test, Proctorio might record your screen or webcam, disable navigation outside of the browser window, or track your movements. Instructors may set different options depending on the assessment. 

Intalling Proctorio

To use Proctorio, the Chrome browser and a webcam will be needed. Proctorio can be used on Windows, Mac and Chromebook. The Proctorio extension will need to be installed. Instructions for installing the extension are found in the Proctorio Quick Start Guide for Test Takers.

Student Support

If you need a loaner laptop to complete an exam using Proctorio, please fill out one of the forms below to reserve a loaner laptop at one of the campus libraries. This service is available during regular library hours from Monday to Friday. Appointments should be made 48 hours ahead of time. Students can also call the campus circulation desks directly.

Ammerman 

Ammerman Campus Library Proctorio Testing Reservation form

Circulation Desk: (631) 451-4800 

Grant Campus

Grant Proctorio Test Request form

Circulation Desk: (631) 851-6740

East Campus

Eastern Campus Library Proctorio Testing Reservation form

Circulation Desk: (631) 548-2536

Accommodations 

Students with testing accommodations through the Office of Disability Services who need help beyond taking a timed test using Proctorio, should contact a campus disability testing center to make an appointment. 

Ammerman DisabilityA@sunysuffolk.edu 

Grant DisabilityG@sunysuffolk.edu   

East DisabilityE@sunysuffolk.edu 

Need more help?

Help is available 24/7/365. Students can use the live chat button in the Proctorio extension icon to chat with a Proctorio representative at any time, even during a test. Support can also be accessed by email at support@proctorio.com. Also, please see the tutorials below:

Using Proctorio in Brightspace

Proctorio Password Troubleshooting 

Need help with Brightspace?

Contact the SUNY Online
Help Desk
Submit a Ticket
or call 1-844-673-6786 
Press option 1

Need online tutoring?

Contact the Academic Tutoring Centers

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Suffolk County Community College participates in the State Authorization Reciprocity Agreements.