Successful navigation through an online course requires that your computer’s hardware
and software meet technical specifications. If your computer does not meet the requirements,
technical support may be limited and you may run into problems viewing and using components
of your courses.
Hardware
Brightspace is a web-based application and will, therefore, work reliably on almost
any computer that is capable of accessing the Internet. Older computers may run more
slowly or may not be able to support some of the media in certain courses.
Software
Brightspace is supported on the latest versions of the following browsers on desktop:
Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari. On mobile, Google
Chrome and Safari are supported.
Please keep your browsers updated to the latest versions.
All other browsers are not recommended and can potentially impact the user’s experience.
Internet Connectivity
Suffolk recommends a broadband internet connection such as DSL or Cable for best results
with online courses. Access to a computer with a dial-up connection is an absolute
minimum.
Browser Settings
Internet Cookies: Your web browser needs to be set to allow for cookies from the suny.edu domain. Instructions
for adjusting cookie settings can be found in the SLN Knowledge Base article HOW TO ADJUST BROWSER COOKIE SETTINGS
Pop-up Blocker: The Pop-up Blocker in your web browser needs to be set to allow pop-up windows from
the sln.suny.edu domain. Instructions for adjusting pop-up settings can be found in
the SLN Knowledge Base article HOW TO ADJUST BROWSER POP-UP BLOCKERS
Java: Make sure Java is enabled. Click to see if you have the LATEST VERSION OF JAVA installed on your computer.
