About Information Technology Services
![Laptop connected to an external monitor with the College website on screen.](/its/img/inside-pages/sccc-its-machine.jpg)
Our Focus
The Information Technology Services (ITS) division at Suffolk County Community College aims to drive digital transformation that advances the College's primary mission.
The ITS team leads Suffolk in planning, implementing and maintaining the College's technology services — delivering reliable, secure, and satisfying information technology capabilities and experiences to our College community.
We collaborate with a broad spectrum of faculty, student and staff stakeholders to ensure effective, efficient and timely services that meet their needs.
This is real fun! Yay!
Primary Roles of ITS
- Lead digital innovation at Suffolk County Community College.
- Facilitate college-wide technology strategy and planning.
- Manage the college's technology systems and services.
- Partner with the College community (students, faculty, and staff) to support, enrich, and transform teaching, learning, research, and administrative processes using existing and emerging technologies.
Our Mission
Information Technology Services’ mission is to accelerate the College's academic and research pursuits by providing accessible, reliable, efficient, scalable and innovative technologies that enable faculty, students and staff to realize their goals of leading breakthrough change to improve society.
![Close-up shot of computer hardware (a fan, memory and wires).](/its/img/inside-pages/intel-hardware-square-1000.jpg)
Our Vision
To position ITS as a valued and trusted College partner that delivers reliable, efficient and creative institutional technology strategy and solutions in partnership with the greater Suffolk academic, research and administrative community.
![A college building on Eastern campus with a couple of students in front.](/its/img/inside-pages/eastern-campus-square-1000.jpg)
Senior Leadership Team
![Photo of Shady Azzam-Gomez](/_resources/images/faculty-images/shady-azzam-gomez-7837.jpg)
Shady Azzam-Gomez
Vice President for Information Technology and Chief Information Officer
![Photo of Chris Blake](/_resources/images/faculty-images/christopher-blake-4573.jpg)
Chris Blake
Director, Enterprise Applications
![Photo of Adam Bailey](/_resources/images/faculty-images/_default.jpg)
Adam Bailey
Assistant Director, Enterprise Applications
![Photo of Steve Clark](/_resources/images/faculty-images/_default.jpg)
Steve Clark
Administrative Director of Infrastructure
![Photo of John Gannon](/_resources/images/faculty-images/john-gannon-26.jpg)
John Gannon
Associate Director Data Center
![Photo of Doug Kahn](/_resources/images/faculty-images/douglas-kahn-84.jpg)
Doug Kahn
Assistant Dean of Information Technology Operations / Project Management
![Photo of Jason Fried](/_resources/images/faculty-images/jason-fried-8218.jpg?ver=2)
Jason Fried
College Director, Service Delivery and IT Compliance
ITS Organizational Chart
![ITS Department organizational chart](/its/img/inside-pages/sccc-its-org-chart.jpg)
What we do: ITS Areas and Responsibilities
ITS is a service-oriented organization dedicated to providing smart, functional and efficient information technology solutions to the College community. The following divisions comprise ITS:
It is our charge to make available effective voice and data communication services. We strive for quality, reliability and sustainability in order to meet the needs of the College while maintaining the security and protection of institutional information for both Academic and Administrative functions of the College.
The Desktop Support service group handles the maintenance, repair, and installation of desktop computers, printers and terminals, and the connection of these devices to the College's network infrastructure. For computer help, please dial HELP from any College phone or call (631) 451-4357.