Student Complaint Information and Procedures - Distance (Online) Education

Federal regulations require institutions delivering courses by distance (online) education to provide students or prospective students with contact information for filing complaints with the state approval or licensing entity in the student’s state of residency and any other relevant state official or agency that would appropriately handle a student's complaint.

Suffolk County Community College is committed to providing quality education and support services for our students. Accordingly, Suffolk County Community College has established a student complaint process to allow students to identify problems which need to be evaluated, referred, and addressed. For more information, see the Student Complaint Resolution Policy.

Beneficial information describing student conduct expectations at the College can be found in the Student Code of Conduct.

Additional opportunities for filing complaints with the State University of New York (SUNY) or the New York State Education Department (NYSED) are also available.  More information about these processes can be found on the NYSED Office of College and University Evaluation Student Resources website.

Students residing outside of New York State are not, at this time, eligible to be admitted into online (distance education) programs.